Dhoni Casino Terms & Conditions — Full Version

1 General Information & Introduction

These Terms and Conditions ("Terms") form a legally binding agreement between Dhoni Casino ("we", "us", "the Platform") and the user ("you", "player", "member"). By using the dhonicasino.bet website or any of its applications, you automatically agree to these Terms.

Dhoni Casino is an online gaming platform operating under an international gaming license, offering slots, Live Casino, Sports Betting, and lottery services to players in Bangladesh.

Our Privacy Policy and Responsible Gaming Policy also apply alongside these Terms & Conditions. To read them, please visit Privacy Policy and Responsible Gaming Visit the page.

2 Eligibility & Registration Requirements

To register and use our services at Dhoni Casino, you must meet the following requirements:

• You must be 18 years of age or older. Government-issued ID may be requested to verify your age at registration or at any time thereafter.
• Each individual may register only one account. If multiple accounts are found under the same person, all will be closed and any bonuses may be forfeited.
• All information provided at the time of registration must be accurate and truthful. Submitting false information will be considered a violation of these Terms & Conditions.
• You must use a payment method registered in your own name. Transactions from third-party accounts are strictly prohibited.
• Registration is not permitted from countries or regions where Dhoni Casino does not operate.

Email verification is required after registration. Without it, deposit and withdrawal functionality may be limited.

3 Account Security & Responsibility

Keeping your Dhoni Casino account secure is your own responsibility. Here are a few important things to keep in mind:

• Keep your password strong and never share it with anyone. Dhoni Casino will never ask for your password by phone or email.
• We strongly recommend keeping two-factor authentication (2FA) enabled. It significantly enhances the security of your account.
• If you suspect any unauthorized access to your account, notify our support team immediately.
• All transactions and bets made from your account are assumed to be your own unless you notify us otherwise in writing.

4 Deposits, Withdrawals & KYC

The following rules apply to all financial transactions on Dhoni Casino:

For KYC (Know Your Customer) verification, you will need to submit a copy of your National ID or passport along with proof of current address. Large withdrawals may not be processed until KYC verification is complete.

All withdrawals are returned via the same payment method used for the original deposit, unless a different arrangement is required for specific reasons. Suspicious transactions may be investigated and temporarily held to prevent money laundering.

For more details, visit our Financial Transactions Visit the page.

5 Bonuses, Promotions & Wagering

Dhoni Casino offers a variety of bonuses and promotional offers. The following conditions apply to earning and using these bonuses:

• Welcome Bonus: New members will receive a bonus on their first deposit. To withdraw this bonus, the specified wagering requirement must be met.
• Wagering Requirement: Typically, the bonus amount must be wagered 30 times. Individual terms may vary for each bonus.
• Bonus Validity: Most bonuses must be used within 30 days. Any unused bonus will be forfeited once the validity period expires.
• Bonus Abuse: Attempting to exploit bonuses through multiple accounts or coordinated betting is a violation of our terms and conditions.
• Cashback & Reload Bonuses: Weekly or monthly cashback offers may be available for regular players.

Full terms and conditions for all bonus offers Bonus page available.

6 Gaming Rules & Fair Play

All games at Dhoni Casino run on certified RNG (Random Number Generator) technology, meaning every game outcome is completely fair and not predetermined.

• In the event of any dispute over game results, Dhoni Casino's system logs shall be considered the final authority.
• If a game is interrupted due to disconnection, the system will automatically determine the outcome.
• If a technical error results in an incorrect payout, Dhoni Casino reserves the right to reclaim those funds.
• In Live Casino games, the dealer's decision is final. If you're unsure about any rules, please contact support before you start playing.
• If an event is cancelled or postponed in Sports Betting, your stake will be refunded.

For game-specific rules, refer to each game's information page or contact Help Center Contact us.

7 Prohibited Activities

The following activities are strictly prohibited on Dhoni Casino. Violation of these rules may result in permanent account closure:

• Fraudulent activity, or playing with the use of software bots or automated tools.
• Deliberately exploiting any flaw or vulnerability in the game system.
• Creating multiple accounts to claim bonus benefits.
• Depositing funds from money laundering or illegal sources.
• Threatening or harassing other players.
• Using Dhoni Casino's intellectual property without authorization.
• Processing transactions using a third-party payment account.

8 Limitation of Liability

Dhoni Casino accepts no liability for the following:

• Disruption to gameplay due to loss of internet connection or a technical fault.
• Transaction delays caused by third-party payment providers.
• Loss caused by your own negligence or by your account credentials being compromised.
• Service downtime during scheduled technical maintenance.

Dhoni Casino strives to maintain up to 99.9% uptime, but service disruptions may occur due to unforeseen circumstances. In such cases, we work to resolve issues as quickly as possible.

9 Account Closure & Suspension

Dhoni Casino may temporarily or permanently close an account under the following circumstances:

• If evidence of a Terms violation is found.
• Failure to pass KYC verification or provision of false information.
• Extended inactivity on the account (more than 12 months).
• At the player's own request (self-exclusion).
• As required by legal obligation or regulatory directive.

If your account is closed for any reason other than a terms violation, any valid balance (excluding bonuses) will be refunded within 5 business days.

You can also request to close your account at any time. To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

10 Changes to Terms

Dhoni Casino reserves the right to modify these terms and conditions at any time. For significant changes:

• Members will be notified via email.
• The date of the latest update will be indicated on the Terms & Conditions page of the website.
• Notice will be given 7 days before any changes take effect.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions.

11 Contact & Dispute Resolution

If you have any questions about these terms or wish to raise a dispute, please contact us directly:

• Live Chat: Support is available in Bangla 24/7.
• Email: support@dhonicasino.bet
• Help Center: Help Center page

For any disputes, we ask that you contact our support team first. We aim to respond within 48 hours.